5 Questions to Ask Your HVAC Contractor

So, you’re looking for a new heating or cooling system and are calling around for quotes.

Remember, it’s okay to be inquisitive when talking to your contractor. In fact, TNT Heating & Air encourages it.

An open dialogue helps us deliver the best possible comfort solution for your North Myrtle Beach home—and it empowers you as the homeowner to make an informed decision.

Whether you’re replacing a 15-year-old AC system or upgrading to a modern high-efficiency heat pump, choosing the right heating, ventilation, and air conditioning (HVAC) system is a big investment. And like any major purchase, it pays to ask the right questions.

Questions to Ask Your HVAC Contractor

Whether you need a new air conditioner, heat pump, furnace, or ductwork, our team is here every step of the way. Anytime you’re considering a new HVAC system, here are five smart questions to ask your contractor:

1. Is the HVAC Unit Correctly Sized for My Home?

Size matters—at least when it comes to heating and cooling.

A system that’s too large can short cycle, frequently turning on and off, which puts strain on the components and causes uneven temperatures throughout the home. A system that’s too small will constantly run, trying to keep up with demand, but never quite delivering.

Both scenarios lead to higher energy costs, inconsistent comfort, and a shorter equipment lifespan. Your TNT Heating & Air expert will present proof that you’re buying the right-sized unit.

We use two key tools to determine the perfect fit:

1. An accurate load calculation
   We perform a Manual J load calculation, taking into account your home’s square footage, ceiling height, insulation levels, windows, orientation, and even local climate. This data-driven approach ensures we recommend a system tailored to your home, not just a guess based on size alone.

• Performance data
  Once we know your home’s energy needs, we’ll match that with equipment performance ratings to ensure compatibility. This means your new system will run efficiently and provide steady comfort year-round.

2. What Is the Condition of My Ductwork?

The condition of your ductwork has a major impact on your HVAC system’s performance.

Even the most advanced and energy-efficient HVAC unit can’t perform well if the ductwork is compromised. Leaky ducts allow conditioned air to escape into attics, crawlspaces, or wall cavities—wasting energy and causing hot and cold spots in your home.

That’s why our team doesn’t stop at just the equipment. We’ll:

• Inspect your duct system for leaks, gaps, or loose connections.
• Assess insulation levels and airflow balance.
• Recommend any necessary duct sealing or upgrades to improve efficiency and air distribution.

Proper ductwork ensures your HVAC system delivers every bit of the comfort you’re paying for.

3. Will You Include a Written Copy of the Maintenance Requirements and Warranties?

HVAC systems are an investment—and just like a car, they require routine maintenance to stay in top condition.

Preventative maintenance not only extends the life of your system and keeps it running efficiently, it keeps your new HVAC warranty valid.

At TNT Heating & Air, we’ll provide you with:

• A written maintenance checklist tailored to your specific equipment
• All manufacturer warranty information in clear language
• Recommendations for scheduling annual tune-ups

Plus, you’ll have the option to enroll in our Residential and Commercial Service Agreement, which includes appointment reminders, priority service, repair discounts, and peace of mind knowing your system is always in good hands.

4. What Are Your Certifications and Qualifications?

Not all North Myrtle Beach HVAC contractors are created equal.

Before hiring anyone, make sure your HVAC installer is properly trained and credentialed. TNT Heating & Air is fully licensed, insured, and bonded in South Carolina. Our technicians undergo regular training to stay up to date with the latest codes, technology, and industry best practices.

We proudly install top-rated equipment and follow proper installation procedures to ensure peak performance and longevity. Don’t just take our word for it—feel free to read our online reviews. We’re confident our reputation speaks for itself.

5. How Long Will It Take to Complete the Job?

Timelines matter—especially when it’s your home’s comfort on the line.

An experienced HVAC contractor in North Myrtle Beach should be able to walk you through the full scope of the project, from equipment delivery to final inspection. At TNT Heating & Air, we communicate clearly and keep you informed every step of the way.

We’ll let you know:

• When we expect to begin and finish the job.
• What rooms will be affected during installation.
• What steps you will need to take to prepare for the project.

We’ll also explain what improvements you can expect to notice, whether that’s better airflow, quieter operation, or more consistent indoor temperatures.

Looking for the Best HVAC Contractor in North Myrtle Beach? Call TNT Heating & Air.

TNT Heating & Air is proud to provide stellar HVAC services in North Myrtle Beach, and surrounding areas. From system sizing to final walkthroughs, we’re committed to making your home more comfortable and efficient.

Call us today at (843)405-7002 or request service online. Your comfort is our business.